The effortless event platform

Give your guests the VIP experience without the VIP stress.

Deliver a zero-app guest experience that feels personal and high-touch from start to finish, while taking the workload off your team on a flexible platform that gets smarter with every event you run.

Book a demo Try it yourself
SMS & WhatsApp native Elevated guest experience Zero setup friction Operational intelligence Gets smarter every event Bolt-on or end-to-end

From the field

“Our team stopped firefighting. Guest needs were met instantly, we kept complete command of the floor, and Amastay became an absolute must-have for next year, for both our team and our client.”
Heidi Bianchi
Founder & CEO, The Bridge Event Agency

The full challenge

Mastering a high-stakes event means managing three critical phases.

  1. Weeks out
    Pre-planning & stakeholder alignment

    Gathering schedule details, VIP preferences, speaker needs and vendor specs from dozens of stakeholders means endless email threads and missed details.

  2. Doors open
    On-site execution & VIP engagement

    Floor teams need real-time line of sight to handle live requests instantly, without burdening attendees with clunky app downloads.

  3. After close
    Post-event capture & carry-forward

    Every answer given, every gap found and every preference recorded sits in one thread. On most platforms it leaves with the event, and the next one starts from nothing.

Your event has a hundred inputs. Stop chasing them.

Running a high-stakes event shouldn’t mean pulling details out of spreadsheets and email chains. Amastay runs a workflow shaped to your event type, so every stakeholder step is done before you set foot on the floor.

And every answer does double duty. Speaker AV needs, shuttle times, the fact that the loading dock shuts at six: each one becomes material the agent answers from at 7am on day one.

Event-shaped
The workflow knows what kind of event this is

An AGM needs proxy notices and a compliance trail. A founders dinner needs a seating chart and dietary notes. You get the steps that apply, not a blank project plan.

Readiness
You’re building the answer base, and it shows you the gaps

Nothing separate to write: run sheets, menus and venue maps become the material the agent replies from. The event page then reads back what’s done, who has answered, and which topics your material doesn’t cover yet.

Compatibility
Your tech stack stays intact

Import guest lists from your existing CRM, Cvent, or invite system, or send native invitations straight through Amastay. You get total operational control without forcing your team to switch registration systems mid-season.

Try it yourself

Ask it anything. Right now.

The agent below is loaded with a real event. Ask about the schedule, the venue, parking, dietary needs, whatever you like. Ask something it doesn’t cover and watch the request reach a person on the right.

Events › Northbay Summit 2026 › Escalation Live event · Day 2 of 3
Marcus Ely· SMS · +1 415 ••• 0142
Today 09:14
Morning Marcus. Day 2 starts with the keynote in Hall A at 9:30. Your badge is already active, so you can head straight in.
thanks. who’s speaking at it?
Lena Ortiz, then a closing panel at 16:15 she is also on. I can text you her bio and this morning’s deck.
9:41
Amastay

Type your own question in the box above

Or start with one of these

Escalation· unclaimed first, longest wait first
271
Resolved
41
Escalated
Marcus Ely Who’s speaking at the keynote? Resolved09:14
Priya Raman My badge won’t scan at the north door. Dana R.6m
Tom Whitfield Is the keynote being recorded? Resolved09:11
Aiko Tanaka Shuttle back to the Hyatt? Resolved09:06
Rafael Duarte Is there a quiet room for a call at 11? Resolved08:58
Nadia Osei My dietary note didn’t make it to the caterer. Tomas L.14m
Lena Brandt Which door for the partner reception? Resolved08:47
Hugo Martínez Can my colleague join the 2pm breakout? Resolved08:41
Support team4 on shift
Dana R. Tomas L. Priya N. Ben O.
Nothing unclaimed. Escalations text the whole group, and Amastay nudges at 5, 15 and 30 minutes until a person replies.

Northbay Summit is an example event. Counts start from a sample day.

The lifecycle

One thread. From invitation to survey.

Amastay starts the conversation when you send the invite, and keeps it going through the final response. Same number. Same thread. Every touchpoint, all in one place.

Over time
March
The invitation
August
Prep & reminders
October
The event
November
The follow-up
March · The invitation

The conversation begins.

Invitations go out. RSVPs come back. Questions about partner programs, dietary restrictions, and travel get answered before anyone's even printed their boarding pass.

August · Prep

Prep, in their pocket.

Hotel blocks expire. Agendas evolve. Reminders go out only to who needs them. The same thread carries everything, no app push to ignore, no email to lose.

October · The event

The event, live.

Welcome messages, schedule changes, dress code questions, dietary flags, shuttle directions. The hard ones reach your team with full context. The rest are handled before anyone notices.

November · The follow-up

The thread still listens.

The survey arrives in the same place every other message came from. Response rate isn't 22%, because the thread is already open. Wifi issues, agenda misses, kudos for the chef, you hear all of it.

March 12
You’re invited to Northbay Summit 2026, October 6 to 8 in San Francisco. Reply YES to save your seat.
Yes, count me in.
Great, you’re confirmed.
Will there be a partner program?
Yes. Partners can register at the same link.
Vegetarian, no nuts please
Logged. Catering will see it.
August 24
Two months out. Marriott block expires Friday. Want me to send the link?
Yes please
Here is the link: marriott.com/events/summit2026. This room block expires on Friday so don’t forget to make your reservation.
Can I bring a guest to Thursday dinner?
Thursday is invite-only, but I can add them to Friday cocktails. Want me to?
Yes that works
Done. They’ll get their own thread.
October 6
Welcome to Northbay Summit 2026. Check-in at 4 PM, Pier 27 on The Embarcadero. Shuttle every 15 min from the Marriott.
Dress code tonight?
Cocktail attire. Dinner at the Battery, 6:30 PM. Your veg, no-nut is flagged with the kitchen.
Where’s tomorrow’s keynote?
Main hall, second floor. Coffee on the terrace from 8:30.
The breakout room is freezing btw
Flagged to facilities. Someone’s on the way in 5 min.
November 4
Quick three-question survey on Northbay Summit 2026.
1) What worked?
2) What didn’t?
3) What would you like to see next year?
Best one yet. Wifi was rough on day 2.
Noted. Anything specific?
It dropped during breakouts. Keynote room was fine.
Helpful, I’ll flag it for next year’s venue.
Also the chef was incredible
Delivered
I’ll pass that along. See you at Northbay Summit 2027.
Amastay
Text Message · RCS

Your event

The same thread. A different shape for every event.

A twenty-person dinner doesn’t need proxy notices, and an annual general meeting needs a lot more than an invitation. Pick the closest match and see which parts switch on.

Private dinner

24 GUESTS · ONE EVENING
  • 3 weeks outInvitation goes out by text. RSVP, dietary notes and plus-ones all come back in the same thread. No form, no portal login.
  • Day of“Your car is four minutes out.” A guest asks about parking and gets the valet answer without anyone checking a phone.
  • That nightTwo guests ask what they’re drinking. Both answered from the menu you uploaded. Both preferences saved to People DB for next time.
Switched on for this event: InvitationGuestsMaterialsPeople DB

Conference

600 ATTENDEES · 3 DAYS
  • 8 weeks outSpeaker AV needs, bios and slide deadlines collected on a workflow instead of a spreadsheet. Amastay chases the four who haven’t replied.
  • 1 week outScheduled messages go out by segment: each attendee gets their own agenda, hotel block and shuttle time. Not blasted to the full list.
  • On site312 questions on day one. 271 resolved from your material. 41 escalated to the support group, unclaimed first.
  • Day afterSurvey and follow-up arrive in the same thread they’ve used all week, so people actually answer.
Switched on for this event: InvitationGuestsMaterialsScheduled messages EscalationListenAnalysisSurvey

Annual meeting

2,100 MEMBERS · REGULATED
  • 60 days outNotice of meeting and proxy reminders go out, tracked to the individual member with a delivery record you can produce later.
  • 14 days outPre-reads and resolutions delivered by segment. You can see which chapters opened them and which didn’t.
  • RegistrationCheck-in questions handled before anyone reaches the desk. The line is shorter because the answers arrived earlier.
  • Floor daysMotion updates, room changes and quorum notices, live. Board and staff watch one page instead of five group chats.
  • CloseVoting outcomes out to every attendee in the thread. The full interaction record stays in the workspace for the audit and for next year.
Switched on for this event: InvitationGuestsMaterialsScheduled messages EscalationListenAnalysisSurveyProxy & compliance

Roadshow series

8 CITIES · ONE QUARTER
  • Per cityClone the template per stop. Venue, local host and logistics change. The structure, the questions and the material don’t.
  • Each nightA guest who came in Chicago and comes again in Austin is already in People DB. They don’t re-introduce themselves.
  • Across the seriesCity three already knows what city one got asked. By city eight the Knowledge DB is answering questions your team never had to write down.
Switched on for this event: TemplatesInvitationGuestsMaterials EscalationKnowledge DBPeople DB

Common questions

What event organizers ask us first.

The questions we get most often, answered in plain language.

Amastay is the AI conversation layer for events. It sends messages to attendees and answers their questions instantly over SMS and WhatsApp. Every attendee gets one thread with your event, from the first invitation to the post-event survey.
No. Amastay works over SMS and WhatsApp, the channels your attendees already use. There is no app to download, no account to create and no portal to log into. That one fact is why the response rates look the way they do.
No. Escalations arrive as a text. Organizers get the desktop event page for oversight, but nobody working the floor installs or learns anything.
Any question grounded in your event context: the agenda, venue details, dress code, schedule, shuttle times, dietary options, speaker information and logistics. About 85% of attendee questions are resolved instantly. The rest are escalated to your team with the full conversation context.
From your event’s material, not the open internet. Run sheets, venue maps, agendas, menus, vendor contacts, and the intake you collected while planning. If it isn’t in your material, the agent doesn’t invent it. It defers and flags the gap.
Four triggers: a safety flag, hostility, an explicit ask for a human, or Amastay failing to answer. The escalation reaches the whole support group by text, sorted unclaimed first and longest wait first, and Amastay nudges at 5, 15 and 30 minutes until a person replies.
Both are holes in your material. A knowledge gap is one you can answer whenever you get to it, and once answered it’s covered from then on. An escalation is the same hole except someone needs it now. Answer the escalation and you can close the gap in the same click.
Yes. You can group attendees by role, session, dietary needs, hotel block, or any custom attribute, then send messages only to who needs them. Speakers get speaker-only updates. Friday dinner guests get cocktail hour reminders. No one gets a message that isn’t for them.
The guest writes in theirs and gets a reply in theirs. Your team reads and writes English in the app. Nobody coordinates a translation step.
Yes. Consent is captured at invitation, opt-out is honoured on the first request and logged, and the full message record stays exportable. For regulated meetings, that delivery record is the artifact your counsel will ask for.
Only if you want it to. Amastay is built to be completely modular. Keep your registration and ticketing right where they are, Amastay bolts on to own guest messaging and floor coordination, which are the parts those platforms do badly or not at all. Or, if you prefer a single system, use Amastay to run invitations, RSVPs, live engagement, and post-event insights natively in one place.
Events of 40 guests or fewer are free, with no card. Above that you pay per attending guest against a per-event minimum, starting at $2.50 a guest. The full table is in the pricing section below.
Unique phone numbers that either RSVP’d yes or checked in. Someone you invited who never replied and never texted isn’t billed, and a plus-one sharing a phone counts once. The count is taken after the event ends, not off your invitation list, so you pay for the room that turned up.
You pay the minimum when you publish. After the event the total is recalculated as your per-guest rate times the billable count, or the minimum, whichever is higher, and the difference settles then. A room that grows is billed at the rate you were already quoted, and the minimum is the floor, so a room that shrinks doesn’t go below it.
A number and a channel QR are generated the moment you create the event. Setup is self-serve: upload your material, draft your messages, launch. Most teams are live within 48 hours, and the bottleneck is you uploading materials, not us provisioning anything.

Pricing

Start free. Pay when the room gets big.

Events of 40 guests or fewer are free, with no card. Above that you pay per attending guest against a per-event minimum. Nothing is per seat: your floor team works over text.

Free
$0
 

The basics, free for small events.

  • Up to 40 guests
  • Shared number
  • AI Q&A, fixed voice
  • Scheduled messaging
Get started
Starter
$2.50/ guest
$99 minimum

The mechanics, done for you.

  • No 40-guest cap
  • Up to 3 co-hosts
  • Escalation to one group
  • One post-event survey
Get started
StandardMost events
$4.00/ guest
$300 minimum

Adds the business layer.

  • Unlimited escalation groups
  • Full org team + roles
  • Three surveys per event
  • Dedicated number available
Book a demo
Pro
$6.00/ guest
$750 min · volume banded

The command center.

  • Topic-routed escalation
  • Live listening
  • Real-time pulse
  • Unlimited surveys
Book a demo

Not sure which one fits your event?

Talk to us